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Privacy Policy

Effective Date: January 22, 2025

At Guardmaster Institute of Corporate Security Management Canada (hereafter referred to as “Guardmaster Institute”), we prioritize the protection of your personal information. This Privacy Policy outlines how we collect, use, retain, and safeguard your data while ensuring compliance with applicable privacy laws.

1.  Information We Collect

We collect the following types of information:

  • Personal Information: Includes your name, contact details, billing information, and other details necessary for course registration and service
  • Educational Information: Includes certifications pursued, training records, and
  • Automated Data: Includes cookies, IP addresses, and browsing data to improve website functionality and user

2.  How We Use Your Information

Your personal data may be used to:

  • Process course registrations, payments, and service
  • Provide access to training materials and
  • Communicate updates, offers, and administrative
  • Ensure compliance with legal and regulatory

3.  Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law:

  • Personal Information: Retained for up to 3 years after your last interaction with Guardmaster Institute, to comply with legal, tax, and accounting
  • Educational Information: Retained indefinitely to maintain training and certification records, unless you request deletion (subject to legal obligations).
  • Automated Data: Retained for up to 12 months for website functionality analysis and

Upon expiration of the retention period, data will be securely deleted or anonymized, unless otherwise required by law.

4. Data Sharing

Guardmaster Institute does not sell or rent your personal data. Information is shared only with trusted third-party service providers, such as payment processors, in strict accordance with applicable laws and for legitimate business purposes.

5. Data Security 

We employ industry-standard security measures, including encryption and access controls, to safeguard your data. However, no system is completely secure, and you acknowledge that risks of unauthorized access or data breaches exist.

5.  Your Rights and How to Exercise Them

Subject to applicable privacy laws, including GDPR where relevant:

  • Access, Correction, and Deletion: You may request access to, correction of, or deletion of your personal data by emailing info@guardmasterinstitute.ca. Verification of your identity may be required.
    • Marketing Opt-Out: You may opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.
    Requests will be processed within 30 days, unless otherwise specified by law.

REFUND POLICY

Effective Date: January 22, 2025

Guardmaster Institute is committed to maintaining student satisfaction. Refunds are available under the following terms:

1.  Online Courses

  • Refunds are not applicable if more than 20% of the course content has been
  1. Certification Programs
  • Refunds are available if requested at least 5 business days before the course start date.
  • After the course begins, refunds are granted only under exceptional circumstances (e.g., medical emergencies), with supporting documentation and management
  1. Consulting Services
    • Payments for consulting services are non-refundable once the service agreement is signed, and work has commenced.
  2. Refund Denial Clause

Guardmaster Institute reserves the right to deny refund requests if they do not meet the conditions outlined in this policy. Refund denial decisions are final and made at the sole discretion of management.

Approved refunds will be processed within 14 business days of approval.

TERMS AND CONDITIONS

Effective Date: January 22, 2025

These Terms and Conditions govern your use of Guardmaster Institute’s website and services. By accessing our website or enrolling in courses, you accept and agree to be bound by these terms.

1.  Use of Website

  • The website content is provided for informational purposes only and may be updated without
  • Users must not upload harmful content, attempt unauthorized access, or interfere with website

2.  Intellectual Property

  • All content, including training materials, logos, trademarks, and software, is the property of Guardmaster Institute or its
  • Reproduction, distribution, modification, or commercial use of our materials without prior written consent is

3.  Third-Party Services

  • Guardmaster Institute may integrate third-party tools, content, or platforms into its We disclaim all liability for any issues or losses arising from the use or availability of third-party services. Users acknowledge that these services are subject to the terms and conditions of the respective providers.

4.  Course Enrollment

  • Enrollment is confirmed only upon receipt of full
  • Course access is personal and non-
  • Sharing login credentials or course materials is strictly

5.  Disclaimer

  • Guardmaster Institute disclaims liability for indirect, incidental, or consequential damages, including data loss or system
  • Guardmaster Institute is not liable for the failure of third-party tools integrated into our
  • Completion of courses does not guarantee specific outcomes or

6.  Indemnification

You agree to indemnify and hold harmless Guardmaster Institute, its employees, and affiliates against claims, losses, damages, or expenses arising from:

  • Breach of these Terms and
  • Misuse of services or intellectual
  • Actions causing harm to third

8.  Governing Law

These terms are governed by the laws of Ontario, Canada, and applicable federal laws. Disputes will be resolved in Ontario courts.

Termination of Access

Guardmaster Institute reserves the right to terminate or restrict access to services for any breach of these Terms and Conditions or other violations deemed significant by the organization.

COOKIE POLICY

Effective Date: January 22, 2025 Guardmaster Institute uses cookies to:

  • Enhance website functionality and user
  • Track user behavior to improve
  • Store preferences for personalized

You can manage cookie preferences in your browser settings. Disabling cookies may impact website functionality.

LIMITATION OF LIABILITY

To the maximum extent permitted by law:

  • Guardmaster Institute is not liable for indirect, incidental, or consequential damages resulting from the use of its website or
  • Our total liability for any claims is limited to the amount paid by you for the specific
  • We are not responsible for the failure or unavailability of third-party tools integrated into our services.

FORCE MAJEURE

Guardmaster Institute is not responsible for delays or disruptions caused by events beyond its reasonable control, including but not limited to natural disasters, cyber-attacks, or governmental actions.

Contact Information

For questions or concerns, contact us: